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What You Need to Know

As part of our ongoing commitment to provide users with exceptional service, we’re here to answer all your questions.  SORASO has been offering users a unique technological experience.

We’ve listed our most frequently asked questions below.

However, if you still have something on your mind, do not hesitate to get in touch.

Q: What is SORASO? A: SORASO is a transformative, cloud-based hospitality solution that integrates multiple systems to streamline operations, enhance guest experiences, and boost profitability.

Q: How does SORASO benefit my hospitality business? A: SORASO simplifies operational complexities by automating key processes like accounts receivable and payable, eliminates repetitive tasks, and provides real-time, actionable insights to drive success.

Q: Can I customize SORASO to fit my specific business needs? A: Absolutely. SORASO seamlessly integrates with leading third-party applications, allowing customization to suit your specific operational requirements.

Q: Is SORASO suitable for small hotels or large resorts? A: SORASO is scalable and adaptable to any hospitality establishment, irrespective of its size. It offers two standard packages and an enterprise solution to cater to different business needs.

Q: What kind of support does SORASO provide? A: SORASO offers dedicated customer support to help with onboarding, training, troubleshooting, and ensuring a smooth user experience.

Q: What makes SORASO different from its competitors? A: SORASO's unique selling point is its comprehensive, unified hospitality ecosystem that includes a pioneering Guest Service Application. It's built on a user-friendly and affable platform and comes with the strength of 25 years of industry experience.

Q: Can SORASO be accessed remotely? A: Yes, SORASO is a cloud-based solution that allows you to access and manage your operations from anywhere, providing flexibility and accessibility.

Q: What is SORASO's Guest Service Application? A: Our Guest Service Application is a state-of-the-art system that integrates property management, point of sale, and back-office accounting tools, improving guest experience and operational efficiency.

Q: How does SORASO impact guest experiences? A: SORASO enhances guest experiences by ensuring seamless operations, quick and easy check-ins, access to personalized services, and instant communication with hotel staff.

Q: How can I get started with SORASO? A: Please reach out to our sales team through our website or call us directly. We'll be happy to discuss your needs and how SORASO can be the perfect fit for your business.

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